Returns & Exchanges
At Drift, we want your home to feel exactly right, which is why we offer a 30-day trial period on all furniture and decor items to ensure they fit your space perfectly. If you are not completely satisfied with your purchase, we provide a seamless return process for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off or Schedule
Drop your package at any authorized carrier location or contact our team to schedule a home pickup for oversized furniture items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing